Privacy Policy Foothills Auto Care Last Updated: 01/01/2026 Foothills Auto Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, schedule a service, or communicate with us. By using our services, you agree to the collection and use of information in accordance with this policy. 1. Information We Collect We may collect the following types of information from customers: Personal Information: Your name, phone number, email address, physical address, and payment details. Vehicle Information: Make, model, year, color, and any details needed to perform detailing or protection services. Payment Information: When you pay for services online or in person, your payment details are processed securely through trusted third-party payment providers. We do not store your credit card information. Communication Data: Messages, emails, text messages, or phone call details you send to us for scheduling or inquiries. Website Data: Basic website analytics (like cookies or IP addresses) to help us improve site performance and user experience. 2. How We Use Your Information Your information helps us provide and improve our services. We use your data to: Schedule and confirm appointments. Process payments securely. Communicate about services, updates, or promotions. Send invoices or receipts. Improve our detailing services and customer experience. Comply with applicable laws and regulations. You may opt out of promotional emails or texts at any time by following the unsubscribe instructions or replying “STOP.” 3. How We Protect Your Information We use reasonable administrative, technical, and physical safeguards to protect your personal data against loss, misuse, or unauthorized access. While we take security seriously, no online or offline system is completely secure, and we cannot guarantee absolute protection of your information. 4. Sharing Your Information We do not sell or rent your personal information. We may share limited information only with: Payment processors (to securely process your transactions) Service providers who assist with business operations (like appointment software, email providers, or web hosting) All partners we work with are required to keep your information confidential and secure. 5. Photo & Media Usage Foothills Auto Care may take before-and-after photos of vehicles for quality control, marketing, or portfolio purposes. We will never post identifiable customer information (such as license plates or personal data) without consent. If you prefer we not use photos of your vehicle for promotional purposes, please let us know before or during your service. 6. Your Rights As a Tennessee resident, you have the right to: Request access to the personal data we hold about you. Request correction or deletion of your information. Opt out of promotional messages. To exercise any of these rights, please contact us directly. 7. Cookies & Website Tracking Our website may use cookies and analytics tools to enhance user experience and track website performance. You can disable cookies in your browser settings, though this may affect site functionality. 8. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last Updated” date will indicate the most recent revision. 9. Contact Us If you have any questions or concerns about this Privacy Policy or your personal information, please contact us: Foothills Auto Care 📍 416 Troy Cir SW, Knoxville, Tennessee, 37919 📧 foothillsautocare@gmail.com 📞 (865)440-1895 🌐 www.foothillsautocare.com